Shipping policy

Shipping policy:

At So Sage Cosmetics, we are committed to delivering your skincare products quickly and safely. Please review our shipping details below.

All orders are processed within 1-3 business days. Please allow additional processing time during holidays, promotional events, product launches, or high value periods.

Business days do not include weekends or holidays.

Domestic Shipping (United Sates)

-Standard shipping: 5-7 business days

-Expedited shipping: 2-3 business days

Delivery times may vary depending on carrier delays, weather conditions or location. Business days exclude weekends and holidays. 

 

International Shipping/ European Union (EU)

We proudly offer international shipping, including to customers within the European Union.

-International Standard Shipping: 7-14 business days

-International Expedited Shipping: 5-10 business days (when available)

Please note that international delivery times may vary due to customs processing, local postal services, carrier delays, or country-specific regulations.

Customers are responsible for any applicable customs duties, VAT, import taxes, or additional fees required by their country.

Order Tracking 

Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. So Sage Cosmetics is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided by the customer. 

Lost or Stolen Packages

So Sage Cosmetics is not responsible for lost, stolen, or delayed packages marked as delivered by the shipping carrier. If you experience an issue with the delivery, please contact the carrier directly using your tracking information.

Contact Us

If you have any questions regarding shipping, please contact us through sosagecosmetics@gmail.com